The first-ever Product Operations Manager at Telco Broadband & Beyond — built the Product Org from scratch, introduced Agile & Scrum, and sits on the Risk Management Taskforce. Five years of deep work across VoIP, ERP, payments, cloud, and cybersecurity.
I'm a Product Operations Manager and technology leader who operates at the intersection of deep engineering and strategic product thinking. Based in Harare, Zimbabwe, I'm the first person to ever hold the Product Operations Manager role at Telco Broadband & Beyond — a position I created by demonstrating its value and then building the entire function from the ground up.
My career began in systems engineering where I built payment integrations for EcoCash, InnBucks, and EFT Pay, deployed VoIP platforms including YETI, IVOZ, WAZO, FreePBX, 3CX, and Yeastar, implemented Odoo and OpenBravo ERP systems, and conducted penetration testing with Kali Linux.
Today I lead the Product Org using Agile and Scrum I introduced to the company, manage broadband Quality of Service, govern CI/CD pipelines, oversee ZIMRA FDMS compliance, and sit on the company's Risk Management Taskforce.
Whether you're looking for a product leader who can go deep on technical details, someone to drive Agile transformation, or a specialist in Zimbabwe's telecoms and payments ecosystem — I'd love to hear from you.
First-ever Product Operations Manager at Telco Broadband & Beyond. I founded the Product Org, introduced Agile & Scrum, and sit on the Risk Management Taskforce — with deep roots across VoIP, ERP, payments, cloud, and cybersecurity.
I'm Best Macheka — a Product Operations Manager and technology leader based in Harare, Zimbabwe. I'm the first person to ever hold the Product Operations Manager title at Telco Broadband & Beyond.
What makes me unusual is the full-stack depth behind the product thinking. I've configured MikroTik routers, deployed YETI and IVOZ VoIP softswitches, integrated EcoCash payment gateways, built Odoo ERP modules, administered Google Cloud, and conducted penetration tests with Kali Linux.
I introduced Agile and Scrum to my organisation, sit on the Risk Management Taskforce, and coordinated the Budiriro Internet Yedu Community WiFi — bringing affordable broadband to an underserved Harare suburb for the first time.
Pioneer Product Operations Manager at Telco Broadband & Beyond — the first to hold the role. Introduced Agile & Scrum, built the Product Org from zero, and sits on the Risk Management Taskforce. Deep technical roots across VoIP, ERP, payments, cloud, and Linux.
I'm Best Macheka — a Product Operations Manager and technology leader based in Harare, Zimbabwe. I'm the first person to ever hold the Product Operations Manager title at Telco Broadband & Beyond, where I built the entire Product Organisation from scratch.
What makes me unusual is the full-stack depth behind the product thinking. I've configured MikroTik routers, deployed VoIP softswitches, integrated EcoCash payment gateways, built Odoo ERP modules, administered Google Cloud, and conducted penetration tests — all while owning product roadmaps and leading Agile delivery teams.
I introduced Agile and Scrum to my organisation, sit on the company's Risk Management Taskforce, and coordinated the Budiriro Internet Yedu Community WiFi — bringing affordable broadband to an underserved Harare suburb for the first time.
Founded the Product Organisation at Telco Broadband & Beyond from the ground up — no playbook, no predecessor.
Introduced Agile and Scrum — now the standard delivery framework across all product squads.
Coordinated Budiriro Internet Yedu Community WiFi — first community broadband in that Harare suburb.
Active member of the Risk Management Taskforce, contributing technology risk assessments at executive level.